Our people are an essential part of our business; they make us stand out from our competitors.
We also care about the communities in which we operate, employing local people, paying the London living wage and living federation wage outside of London to really make a difference in every community.
As ambassadors for our service, we depend on our catering staff to create, prepare and serve great food; so we invest in them by training and developing their skills, enabling them to reach their full potential.
At the outset of every contract and as part of our induction process everyone in our service team is trained in delivering great customer service. This training instils a level of customer focus which is maintained through refresher sessions each term and daily pre-service meetings carried out by the unit manager and operations team.
In return for our investment, we are rewarded with inspired and motivated staff who take pride in what they do. We know our people are our best asset and we will continue to work with them to promote their continuous development, which in turn brings huge benefits to our clients.
As a modern, progressive organisation, we believe strongly in supporting and valuing our people. Our staff have a voice and we welcome their contribution as an opportunity to continuously improve the service we provide to our clients.